Patient Journey

After the Visit	During the Visit	Before the Visit
Preparing the required medical files and reports Preparing the follow-up plan for after treatment Scheduling the necessary visits and consultations according to the recommendations of the concerned medical team	Following up with logistical services such as hotel reservations, transportation and domestic flights Welcoming patients and introducing them to KHCC’s facilities and services upon arrival Providing patients with an accompanying staff member from the International Patients’ Office Reviewing the initial treatment plan and appointments Following up on admission procedures Following up on the treatment plan determined by the medical team	Managing visa procedures. Estimating treatment costs and developing payment strategy Setting appointments and facilitating admission procedures Organizing accommodation, reception and transportation